Customer Support

Context Help

If you lose your way inside our web hosting Control Panel, the very first step you should take is to press the Help button, which is visible on each page. A pop-up menu will show up. It includes elaborate info about all the actions that you can carry out on that particular page. Each pop-up window opens on the same page so that you can quickly return to your work.

Video Tutorials

We have a rich variety of educational video clips explaining how to use our web hosting Control Panel. They're intended for those of you who would like to see how things are getting done instead of just reading articles. In this way, everyone can quickly get to know our hosting Control Panel by merely watching our step-by-step instructional videos.

F.A.Q.

If you can't discover the solution you are looking for, check out our extensive FAQ section, which comprises questions asked by actual customers and provides real solutions. We periodically update our Frequently Asked Questions section with new Q&A's in order to embrace all the new additions and innovations related to our web hosting platform.

Ticketing System

If you still can't find the answer you searching for in the FAQ database either, we have a fantastic team of tech support engineers available 24-7-365 and eager to help you with any question. Each trouble ticket you open will be replied to within 60 minutes (the average ticket response time being approximately 20 mins), so you will not have to wait a long time to receive an answer to your question.